Shipping & Return
Order Processing
We need 12 hours to process your order before shipping without any delay. The delivery time for European countries will be 5-7 days. For countries like USA, Australia and most countries of South America will be 8 days.
Tracking
After we ship the package, customer will receive an confirmation email with a tracking number in it. Please track it on http://www.17track.net/ for various Express information, http://www.ems.com.cn/english.html for EMS information, or http://www.cn.dhl.com/en.html for DHL information. The following countries: Germany, Italy, Belgium, Denmark, Switzerland, Luxembourg, please choose DHL as expressage companies.
Online Tracking can track your package at different stages. If you can’t track it, please try it again one or two days later, or ask our customer service for help.
Return Policy
30-DAY MONEY-BACK GUARANTEE
The returns procedure
If you wish to return a product, please contact our customer.
You will receive the instructions based on your needs.
Inform us regarding the request for refund or exchange within 30 days from the delivery.
All products must be retuned using a courier service.
No restocking fee.
Customer satisfaction is indispensable to us. If you’re not happy with your purchase, feel free to contact us.
Thank you,
The Perfect Cheap Beanies Team